While it is sometimes impossible to predict when an outage might occur, Smart CT supports clients when the worst happens.
With a 24/7 service desk, high-quality IT spares that can be delivered quickly around the globe and a team of experienced engineers ready to be deployed to any location, Smart CT is the perfect, sustainable partner.
Our Workplace Technology service enables your business to manage a multi-vendor environment through one support team. We offer tailored solutions to meet your specific workplace technologies. From printers and scanners, headsets and phones, to laptops and tablets, we provide high-quality hardware from many leading manufacturers to ensure we help you keep your technology connected.
We’ll ensure those devices are delivered with the appropriate imaging set for your customers.Â
Our Workplace Technology support comes packed with features designed to keep your technology connected. With our offerings, you can expect:
At a time when technology outages can cost a business £4,000 per minute, people deserve reassurance that their IT service is maintained by a smart provider.
We know that when you have problems with your IT you need someone to fix the issue quickly, that’s why we’ll send a highly experienced engineer within four hours or a spare part within two hours, throughout Europe. If you want to work with a smart partner who will underpin and support your IT services, trust Smart CT. Working with Smart CT will help you:
We’ll make sure you have the equipment you need, where you need it, and when you need it. We’ll provide you with the latest hardware, configured to your specific requirements, alongside real-time stock reporting and alerts. We have many device services including swap, data wiping, reverse services and desk-to-desk support.Â
Your devices will be delivered ready-to-use, and your device management will be taken care of.Â
We also offer a sustainable, secure way to retire or repurpose any device, ensuring data erasure has been done to securely preserve your intellectual property.
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Our reliable third-party maintenance services cover many leading IT manufacturers throughout Europe, with the objective of keeping your customers connected. Our Service Desk Analysts have been rated 9.5 out of 10 by customers for communication and are ready for you 24x7x365.
Smart CT have a significant stock holding of legacy products and an in-house repair facility which ensures continued support for these products until the customer, rather than the manufacturer, deems the products to be obsolete. You’ll be able to trust that we have the spare part and highly trained engineer ready when you need them.
We work with the world’s leading IT manufacturers and offer a full suite of smart IT services, all designed to keep you connected and to boost your company’s efficiency and profitability. Our service desk analysts have been rated 9.5 out of 10 by customers for communication and are ready for you 24x7x365.
Our comprehensive IT asset management services enable you to keep track of your devices no matter where they are located in the world. Our trusted platform allows you to have direct online access and enables reporting, how you want it.
We offer secure collection and transportation for any IT equipment, anywhere in the UK. If you are planning an office move or relocating hardware, we can supply the expertise to ensure devices are collected and safely delivered to their new location. Security cleared personnel are available.
With our highly skilled technicians, we can fix your faulty devices, increasing their life. Our experienced engineers are able to troubleshoot, diagnose and repair products down to circuit board level, so EOSL or out of warranty equipment will not necessarily have to be replaced.
Where devices can’t be repaired, they are stripped of all good working components, which are returned to the repair cycle for future use. Our WEEE disposal service helps curb environmental damage and allows technology to be securely and suitably recycled.
Our highly trained engineers will fully examine, analyse, evaluate and record the entire technology environment to ensure your customers are prepared for technology deployments and changes. Our in-house engineers have been rated 9.7 out of 10 for quality of service.
Our highly trained engineers will carry out a survey for networking and workplace technology devices in preparation for a successful installation. Our highly trained engineers thoroughly examine the environment, your customers’ requirements, security and more to ensure highly successful technology performance. Our in-house engineers have been rated 9.7 out of 10 for quality of service.
Our highly trained engineers will ensure technology is suitably configured and asset tracked ready for a successful deployment. This shall then be handed over to our skilled logistics team who can rapidly dispatch technology to site, ready for installation. Our in-house engineers have been rated 9.7 out of 10 for quality of service.
Our highly trained engineers guarantee a smooth and efficient deployment of your networking or workplace technology. Engineers will have the tools ready for on-site installations throughout the UK and Europe when you need them. Utilising software you’ll get an electronic report back once completed. Our in-house engineers have been rated 9.7 out of 10 for quality of service.
Contact Smart CT today to get started
Get in touch with us by completing the form with details about your enquiry and one of our advisors will contact you.
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For assistance, please call us on: +44 (0) 118 960 2520