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Insights & Innovation: Smart CT Whitepapers
Explore our library of in-depth whitepapers covering the latest trends, technologies, and best practices in IT infrastructure, lifecycle services, sustainability, and digital transformation. Each paper is designed to provide actionable insights for decision-makers, helping you stay informed and ahead in a rapidly evolving tech landscape.
AI knows before you do: The new era of predictive server maintenance
As businesses grow increasingly reliant on complex IT infrastructure, traditional maintenance models are struggling to keep pace. Reactive fixes and rigid schedules often lead to unexpected downtime, wasted resources, and rising operational costs. With the stakes higher than ever, a smarter, more proactive approach is needed, and AI is delivering just that.
This whitepaper explores how artificial intelligence is transforming server maintenance. From real-time monitoring to predictive analytics and automated fault detection, AI-driven systems are helping businesses reduce downtime, optimise resource allocation, and improve overall system resilience. Whether you’re running a small network or managing a global data centre, this in-depth guide will show you how to future-proof your IT strategy and stay ahead of the curve.
Download the whitepaper today and discover how AI can redefine the way your business maintains and manages its IT infrastructure.

Mixing OEM with TPM services can enhance your customer experience
“The global information technology market is expected to grow from $7.85 trillion in 2020 to $8.37 trillion in 2021 at a compound annual growth rate (CAGR) of 6.6%. The market is expected to reach $11.86 trillion in 2025 at a CAGR of 9%”
To put this estimate of around $8.5 trillion USD into perspective, the estimated Global GDP is around $85 trillion USD. In round numbers, the IT industry accounts for 10% of global GDP.
But take a step backwards and consider the bigger picture. How much of global GDP depends on the correct and timely function of that IT infrastructure? Finance, manufacturing, travel, farming, construction, all rely on functioning supply chains, which in turn are dependent on a hidden backbone of resilient, available, and serviceable IT equipment.
And to bring this right down to your customer’s business needs their IT equipment to work. Their business depends on it. So how does adding a Third-Party Maintenance (TPM) offering to that of an Original Equipment Manufacturer (OEM), ensure you are providing that enhanced offering to your customer?
