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Installation

Installation

Highly trained engineers for successful technology deployments

Multi-site
installations

Our highly trained engineers are spread throughout Europe enabling successful technology deployments across Networking and Workplace technologies.

Our IT Services Installation is designed to simplify the complex process of setting up and configuring your customers systems. With a keen focus on precision and efficiency, our engineers work diligently to ensure that every component of your IT environment is working before they leave the site.

Working with your internal remote teams, our engineers will be the eyes, ears and feet on the ground making sure installations are successful.

When you need smart hands in the room, you can trust Smart CT.

Key features of our
installation service

If you need a field engineer, the smart solution is to call the very best people, the ones that will arrive quickly and armed with the knowledge to get your technology connected.

Geographic coverage: A fleet of highly trained engineers throughout the UK, Ireland and Europe.

Technologies covered: Networking and workplace technologies

Security Cleared Engineers: Ensuring you have the right team with the relevant security clearances for you and your customers.

Available 24/7/365: Out of hours engineers are available to ensure minimised business disruption.

Health and Safety: Trained and Certified engineers

Service Desk Reporting: All requests run through our industry leading service platform meaning you’ll get reporting throughout the request.

Project Scheduling, Coordination and Management: Our experienced team can ensure all aspects of the project delivery are seamless.

With engineers rated on average 9.7 out of 10 in over 2,000 surveys, trust Smart CT.

Geographic coverage

Delivering installation services across multiple sites and multiple countries can lead to a significant effort to coordinate and create consistency. That’s why we have highly trained engineers to support you at scale. Whilst MSP’s often have engineers, they may not be in the location you need, or have the time available to complete install services. That’s why outsourcing this to Smart CT could allow you to operate more efficiently. If you want to work with a smart partner who will underpin and support your engineering services, trust Smart CT.

Just some of the
manufacturers we work on

Consistent reporting
for multi-site installs

Providing installations over 100 sites, or 1,000 sites can often lead to inconsistencies when using local contractors. That’s why Smart CT now provides a report structure so that you and your customers achieve consistency across all sites being installed.

These reports can be created bespoke to yours or your customer requirements, ensuring you receive appropriate evidence and confirmation of the installations performed at each site.

This report will be attached to each request meaning enhanced reporting for all.

Project coordination
and management

Delivery installation projects at scale can be a large task requiring coordination and management of many moving parts.

Smart CT can provide a team to support your project roll out, going beyond providing engineers to fulfil the primary obligations.

Our experienced team can enhance the service provided with extra communication and management to ensure successful project delivery.

Case Studies

Read our latest case studies from global businesses we have helped and gain insight into how our tailored solutions have made a substantial impact on the operations and growth of our customers.
Maintain
Enhance
Sustain
Install
Third Party Maintenance
End of Service Life
Audit
Survey
Staging
Collection
Asset management
Repair
Recycle
Manufacturer support

Technology lifecycle services

Third Party Maintenance

Our reliable third-party maintenance services cover many leading IT manufacturers throughout Europe, with the objective of keeping your customers connected. Our Service Desk Analysts have been rated 9.5 out of 10 by customers for communication and are ready for you 24x7x365.

Technology lifecycle services

End of Service Life

Smart CT have a significant stock holding of legacy products and an in-house repair facility which ensures continued support for these products until the customer, rather than the manufacturer, deems the products to be obsolete. You’ll be able to trust that we have the spare part and highly trained engineer ready when you need them.

Technology lifecycle services

Manufacturer Support

We work with the world’s leading IT manufacturers and offer a full suite of smart IT services, all designed to keep you connected and to boost your company’s efficiency and profitability. Our service desk analysts have been rated 9.5 out of 10 by customers for communication and are ready for you 24x7x365.

Technology lifecycle services

Asset Management

Our comprehensive IT asset management services enable you to keep track of your devices no matter where they are located in the world. Our trusted platform allows you to have direct online access and enables reporting, how you want it.

Technology lifecycle services

GoSmart Collection

We offer secure collection and transportation for any IT equipment, anywhere in the UK. If you are planning an office move or relocating hardware, we can supply the expertise to ensure devices are collected and safely delivered to their new location. Security cleared personnel are available.

Technology lifecycle services

Repair Services

With our highly skilled technicians, we can fix your faulty devices, increasing their life. Our experienced engineers are able to troubleshoot, diagnose and repair products down to circuit board level, so EOSL or out of warranty equipment will not necessarily have to be replaced.

Technology lifecycle services

Recycling & WEEE Disposal

Where devices can’t be repaired, they are stripped of all good working components, which are returned to the repair cycle for future use. Our WEEE disposal service helps curb environmental damage and allows technology to be securely and suitably recycled.

Technology lifecycle services

Audit

Our highly trained engineers will fully examine, analyse, evaluate and record the entire technology environment to ensure your customers are prepared for technology deployments and changes. Our in-house engineers have been rated 9.7 out of 10 for quality of service.

Technology lifecycle services

Survey

Our highly trained engineers will carry out a survey for networking and workplace technology devices in preparation for a successful installation. Our highly trained engineers thoroughly examine the environment, your customers’ requirements, security and more to ensure highly successful technology performance. Our in-house engineers have been rated 9.7 out of 10 for quality of service.

Technology lifecycle services

Staging

Our highly trained engineers will ensure technology is suitably configured and asset tracked ready for a successful deployment. This shall then be handed over to our skilled logistics team who can rapidly dispatch technology to site, ready for installation. Our in-house engineers have been rated 9.7 out of 10 for quality of service.

Technology lifecycle services

Installation

Our highly trained engineers guarantee a smooth and efficient deployment of your networking or workplace technology. Engineers will have the tools ready for on-site installations throughout the UK and Europe when you need them. Utilising software you’ll get an electronic report back once completed. Our in-house engineers have been rated 9.7 out of 10 for quality of service.

Technology lifecycle
services

If your call is either outside of Smart CT core business hours (08:00 – 18:00 Mon- Fri) or on a UK Public/Bank Holiday

Then please call us on +44 (0) 808 164 3618 to log or escalate a call.

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