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About

About Smart CT

Technology Lifecycle Services exclusively for the Channel

Keeping technology connected

We focus on partnering with like-minded businesses who value great service and who are looking for a proactive, integrated partnership where we both win together.

We are Smart CT, a channel only IT services business.

We support Managed Service Providers to keep technology connected and we do this by providing best in class lifecycle services across; Networking, Server and storage and Workplace Technologies

There are 3 things that really set us apart from our competition

  • Our consistent SLA achievement of 99%+
  • Our world-class customer support 
  • Our highly trained in-house engineers

We also provide a range of complimentary lifecycle and professional services that can be used as an extension of your own in-house capability.

Our brand
manefesto

In a smart, connected world, businesses need to be able to rely on a smart partner. At a time when technology outages can cost a business £4,000 per minute, people deserve reassurance that their IT service is maintained by a smart provider. 

When something is broken, the smart fix is to use genuine, certified replacements. If you need an engineer, the smart solution is to call the very best people, the ones that will arrive quickly and armed with the knowledge to get you back up and running. We recognised this 20 years ago, that’s why we established Smart CT.

Smart CT offers bespoke, trusted technology services and support, designed exclusively for the channel.

We know that when you have problems with your IT you need someone to fix the issue quickly, that’s why we’ll send a highly experienced engineer within four hours. We can do that because all our engineers are managed by us, and in the UK they’re fully employed by us too.

We understand that when you need a spare part, you expect us to have it in stock. That’s why we have over 25,000 of them in storage and our experts know exactly what to send.

We work with the world’s leading IT manufacturers and offer a full suite of smart IT services, all designed to keep you connected and to boost your company’s efficiency and profitability.

If you want to work with a smart partner who will underpin and support your IT services, trust Smart CT. Smart CT, for a connected world.

Customer satisfaction

If you want to work with a smart partner who will underpin and support your IT services, trust Smart CT. We operate transparently and get regular feedback from our customers through three separate surveys; a bi-annual survey, field engineering survey after an engineer has visited a site, and a final survey when a ticket has been closed. A full breakdown of these results are below for you to download.
0 %
Bi-Annual Survey
How likely are you to recommend Smart CT to a friend or colleague?
0 %
Field Engineer Survey
How was your overall service?
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Closed Ticket Survey
How did we do?

Case studies

Read our latest case studies from global businesses we have helped and gain insight into how our tailored solutions have made a substantial impact on the operations and growth of our customers.

Leadership

At the heart of Smart CT is a group of seasoned professionals who collectively steer our organisation towards success. Drawing from a breadth of experience, our leadership team is committed to fostering innovation, driving efficiency, and delivering professional IT solutions to our clients worldwide. Together, they are the driving force behind our commitment to excellence, ensuring that we remain at the forefront of the ever-evolving landscape of information technology.

Leadership

At the heart of Smart CT is a group of seasoned professionals who collectively steer our organisation towards success. Drawing from a breadth of experience, our leadership team is committed to fostering innovation, driving efficiency, and delivering professional IT solutions to our clients worldwide. Together, they are the driving force behind our commitment to excellence, ensuring that we remain at the forefront of the ever-evolving landscape of information technology.

Our history

Established in 2002, Smart CT is a privately owned organisation which has steadily built an impressive reputation as a world class Lifecycle Services business. From humble beginnings, by focussing on reliability, we have grown to be the go-to organisation for hardware Lifecycle Services for Managed Service Providers

If you want to work with a smart partner who will underpin and support your IT services, trust Smart CT.

Start a career with
Smart CT

Looking for a new challenge? We’re always on the lookout for talented individuals to join our growing team.

Field engineering for Networking and Cabling hardware. Job based in the Midlands and you will be accountable for Field Services Engineer Supervisor.

ESG is integrated with
our services

We position ourselves and our customers for long-term success by integrating ESG into our operations and decision-making.

Environment
This includes its use of natural resources, greenhouse gas emissions, and waste management
Social
This covers work practices, community engagement, customer relations, supply chain management, human rights.
Governance
This means evaluating the quality and effectiveness of a company’s management and governance structures, via criteria like board composition, compensation, transparency, accountability.

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