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Maintain

Maintain

Smart CT minimises disruption by keeping technology connected

Maintenance services
for the IT channel

Our world-class customer support, extensive spare parts and highly trained engineers ensure our customers achieve maximum uptime evidenced through consistent SLA achievement of 99%+

We connect to your service platforms, meaning when you get a request it can be sent straight to us allowing you to obtain real time updates on how any maintenance request is progressing.

Our market leading maintenance services cover Networking, Server & Storage and Workplace technologies.

Maintain services

Third Party Maintenance

End of Service Life

Manufacturer Support

Asset Management

Networking Hardware

Server Storage

Data Centre Maintenance

Workplace Technologies

Customer satisfaction

If you want to work with a smart partner who will underpin and support your IT services, trust Smart CT. We operate transparently and get regular feedback from our customers through three separate surveys; a bi-annual survey, field engineering survey after an engineer has visited a site, and a final survey when a ticket has been closed. A full breakdown of these results are below for you to download.
0 %
Bi-Annual Survey
How likely are you to recommend Smart CT to a friend or colleague?
0 %
Field Engineer Survey
How was your overall service?
0 %
Closed Ticket Survey
How did we do?

Why choose Smart CT?

Engineers
Smart is having a fleet of highly trained engineers who are ready to help you within four hours
Locations
Smart is having over 40 storage and distribution locations available 24x7x365 to keep your customers’ connected within two hours
Parts
Smart is having over 25,000 spare parts, and knowing which one to send out

Service
excellence

At a time when technology outages can cost a business £4,000 per minute, people deserve reassurance that their IT service is maintained by a smart provider. When something is broken, the smart fix is to use genuine, certified replacements.

Over services include, Third Party MaintenanceEnd of Service LifeManufacture Support, and Asset Management.

These services are wrapped around critical technology infrastructure such as, Networking Hardware, Server StorageData Centre, and Workplace Technologies.

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