SCT’s Inventory-as-a Service
SCT’s Smart Inventory service is a global rapid-response IT hardware replacement and spares Inventory-as-a-Service solution, which provides a complete end-to-end managed facility for voice and data networking equipment.
This enables you to easily and efficiently arrange delivery of IT hardware and spare parts, whenever and to wherever you need them.
Our objective is simple, to deliver greater efficiencies and performance gains above and beyond our customers’ existing operations. We achieve this by taking full ownership and responsibility for various functions that help to streamline processes and lower your operational costs, including:
Service Desk
A fully operational, 24/7 Service Desk
Global FSLs
A global network of forward service locations (FSLs), delivering services up to a two-hour response-time level, 24/7
IT courier
Dedicated specialist IT couriers for all deliveries and collections
Smart services
Access to complementary services, such as on-site spares or management of customer-owned stock, for the duration of a contract.
GoSmart
The GoSmart specialist IT courier and logistics service, offering secure returns and a repair facility operated by Security Check (SC) cleared engineers
Best-of-breed, blended service
SCT’s Smart Inventory service offers a best-of-breed, blended service, enabling you to retain and enjoy benefits associated with manufacturer accreditation programmes, as well as the flexibility, performance and guaranteed savings associated with our service.
We understand the conditions, KPIs and metrics that original equipment manufacturers (OEMs) build into their programmes, and can therefore work with you to take these metrics into account. We complement these accreditation programmes with our same-day hardware replacement service, as an alternative to OEM support offerings.
