GoSmart - specialist IT Courier & Logistics Services

SCT's GoSmart IT courier and logistics service complements and supports SCT’s existing field engineering services, and specialises in install, move, add, change, dispose (IMACD) IT services.

It offers a bespoke service for organising straightforward end-user device exchanges, transporting devices and fragile technology equipment to all company locations (including employee home addresses), professional server and data centre relocation, coordinating small delivery and exchange of items through to IT desktop refresh roll-outs and arranging secure device disposal.

Who choose to GoSmart?

Modern businesses use a plethora of technology devices (including telephony equipment, PCs, and smart devices, such as tablets and smartphones), a wide range of peripherals (such as phone headsets, keyboards, and mice), and point-of-sale (POS) systems (such as payment terminals and cash registers). Management of these devices can be challenging and costly, especially when factoring in possible damage, loss and failure of equipment, and the repercussions this may have as a result of loss of productivity.

To protect businesses from any potential problems, SCT can provide an affordable, one-stop IT logistics service, with a guaranteed rapid response – same business day (SBD) and next business day (NBD).

The advantages of using SCT’s GoSmart IT Courier service include, but are not limited to, the following:

  • The service reduces end-user/employee downtime by offering in-region replacement delivery, in line with the chosen service-level agreement (SLA)
  • SCT can hold the customer's replacement stock in region, by making use of its forward stock locations (FSLs), in key locations throughout the UK
  • Delivery locations include business and domestic addresses
  • GoSmart IT courier and logistics reduces internal administration – SCT will manage the collection, transportation, delivery, tracking and returns of equipment, on the customer's behalf
  • Secure IT recycling and certified disposal services are used, with the assurance that company data will not be compromised
  • The service gives customers the ability to free up their internal technical resources, allowing them to focus on their core business
  • GoSmart IT Courier reduces the customer's carbon footprint, by using a shared logistics model
  • All of SCT's drivers are disclosure and barring service (DBS) cleared, and SCT can also provide operatives with full security clearance, if required
  • All SCT vehicles are GPS-tracked, providing real-time updates and estimated times of arrival
  • GoSmart IT Courier provides access to SCT’s service desk facilities – a one-stop contact point for all requirements.

How does it work?

The GoSmart service is designed to be as straightforward as possible to use. Simply go to the enquiry form, complete the requested details and SCT will then create a service that is tailored to the exact requirements and budget.

When an issue arises, contact SCT with a request for assistance via its on-line portal, by email or by contacting the service desk. The process is quick and easy as the equipment and procedures will have been previously defined in an agreement and everything the customer needs to know to use the service will be documented in a welcome pack.

Office IT, server, and data centre relocation

SCT can offer secure transportation for any high-value IT equipment anywhere in the UK. If planning an office move, or when relocating any hardware, including servers, storage area networks (SANs) and switches, SCT has the expertise to ensure these items are securely packaged and safely delivered to their new location.  

SCT provides a rapid relocation service operated by its highly skilled, security-cleared IT engineers. All relocations and deliveries are carried out using specialised vehicles that are unmarked and fully trackable, for optimum security.

Next steps    

To learn more about how to benefit from this service, or to discuss an upcoming relocation project, please contact one of our experts today