IT Engineering services for channel partners

Field Engineering

Helping you achieve your objectives

SCT offers a highly flexible, smart hands, field engineering support service that seamlessly blends with all its partner’s current and future operational needs.

We work in close partnership with you to gain a thorough understanding of your requirement then deliver the best complementary field engineering services to help you fulfil your objectives.

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24/7/365 Support

Reliable technical support when and where you need it

With an extensive worldwide network of certified and experienced engineers, including a highly skilled, in-house UK team, SCT provides reliable, global technical support whenever and wherever you need it.

Coordinated by our efficient, 24/7 Service Desk, our team of engineers can ensure you always have timely access to the high-quality technical resources you need, to keep your operations running smoothly.

Global Capabilities

We provide hardware support solutions for major IT manufacturers, including:

Depend on us

Get a skilled engineer on-site in four hours or less

We know that when you are up against a deadline, or encountering challenging issues with IT, it is vital that you can rely on your technology partner to provide first-class support. SCT therefore offers a service you can depend on, with the following reassuring benefits:

A 24/7 Service Desk
Field engineers despatched to site within four hours, or less
GPS tracking of vehicles, providing estimated times of arrival
All field engineers Disclosure and Barring Service (DBS) checked.

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