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Field Engineering

Field Engineering

Empowering Your Business with Expert Field Engineering Services

Maximising Efficiency
On-site

At Smart CT, our Field Engineering services are designed to optimise your on-site operations with precision and expertise. Our team of professionals specialise in delivering comprehensive support tailored to your unique needs. Whether it’s troubleshooting technical issues, deploying new infrastructure, or conducting site surveys, we’re committed to ensuring smooth operations and maximum uptime for your business.

Streamlined
On-site Support

With our Field Engineering services, you can rely on a seamless on-site support experience. Our technicians are equipped with the latest tools and knowledge to address any technical challenges promptly and effectively. From network or workplace technology installations to equipment maintenance, we handle it all, allowing you to focus on your core business objectives without worrying about on-site IT issues.

  • Rapid response times for on-site support
  • Expert troubleshooting and issue resolution
  • Deployment of new hardware and infrastructure
  • Comprehensive site surveys and assessments
  • Proactive maintenance to prevent downtime

Enhancing Your On-site Operations

Smart CT goes beyond traditional IT support to enhance your on-site operations. Our Field Engineering services are designed to not only resolve immediate technical issues but also to optimise your infrastructure for long-term success. By leveraging our expertise, you can streamline processes, improve productivity, and ultimately drive business growth.

Why Choose Field Engineering
from Smart CT?

When it comes to Field Engineering, Smart CT stands out as your trusted partner for seamless on-site support and optimisation. Here’s why you should choose Smart CT for all your field engineering needs:

Increased operational efficiency through optimised on-site support

Reduced downtime and minimised disruption to your business

Access to a team of experienced field engineers with diverse skill sets

Scalable solutions tailored to meet your specific business requirements

Peace of mind knowing that your on-site operations are in expert hands

Case Studies

Read our latest case studies from global businesses we have helped and gain insight into how our tailored solutions have made a substantial impact on the operations and growth of our customers.
Maintain
Enhance
Sustain
Install
Third Party Maintenance
End of Service Life
Audit
Survey
Staging
Collection
Asset management
Repair
Recycle
Manufacturer support

Technology lifecycle services

Third Party Maintenance

Our reliable third-party maintenance services cover many leading IT manufacturers throughout Europe, with the objective of keeping your customers connected. Our Service Desk Analysts have been rated 9.5 out of 10 by customers for communication and are ready for you 24x7x365.

Technology lifecycle services

End of Service Life

Smart CT have a significant stock holding of legacy products and an in-house repair facility which ensures continued support for these products until the customer, rather than the manufacturer, deems the products to be obsolete. You’ll be able to trust that we have the spare part and highly trained engineer ready when you need them.

Technology lifecycle services

Manufacturer Support

We work with the world’s leading IT manufacturers and offer a full suite of smart IT services, all designed to keep you connected and to boost your company’s efficiency and profitability. Our service desk analysts have been rated 9.5 out of 10 by customers for communication and are ready for you 24x7x365.

Technology lifecycle services

Asset Management

Our comprehensive IT asset management services enable you to keep track of your devices no matter where they are located in the world. Our trusted platform allows you to have direct online access and enables reporting, how you want it.

Technology lifecycle services

GoSmart Collection

We offer secure collection and transportation for any IT equipment, anywhere in the UK. If you are planning an office move or relocating hardware, we can supply the expertise to ensure devices are collected and safely delivered to their new location. Security cleared personnel are available.

Technology lifecycle services

Repair Services

With our highly skilled technicians, we can fix your faulty devices, increasing their life. Our experienced engineers are able to troubleshoot, diagnose and repair products down to circuit board level, so EOSL or out of warranty equipment will not necessarily have to be replaced.

Technology lifecycle services

Recycling & WEEE Disposal

Where devices can’t be repaired, they are stripped of all good working components, which are returned to the repair cycle for future use. Our WEEE disposal service helps curb environmental damage and allows technology to be securely and suitably recycled.

Technology lifecycle services

Audit

Our highly trained engineers will fully examine, analyse, evaluate and record the entire technology environment to ensure your customers are prepared for technology deployments and changes. Our in-house engineers have been rated 9.7 out of 10 for quality of service.

Technology lifecycle services

Survey

Our highly trained engineers will carry out a survey for networking and workplace technology devices in preparation for a successful installation. Our highly trained engineers thoroughly examine the environment, your customers’ requirements, security and more to ensure highly successful technology performance. Our in-house engineers have been rated 9.7 out of 10 for quality of service.

Technology lifecycle services

Staging

Our highly trained engineers will ensure technology is suitably configured and asset tracked ready for a successful deployment. This shall then be handed over to our skilled logistics team who can rapidly dispatch technology to site, ready for installation. Our in-house engineers have been rated 9.7 out of 10 for quality of service.

Technology lifecycle services

Installation

Our highly trained engineers guarantee a smooth and efficient deployment of your networking or workplace technology. Engineers will have the tools ready for on-site installations throughout the UK and Europe when you need them. Utilising software you’ll get an electronic report back once completed. Our in-house engineers have been rated 9.7 out of 10 for quality of service.

Technology lifecycle
services

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