With over 50,000 engineer visits globally, Smart CT is the trusted partner to retail intelligence providers for deploying and maintaining in-store technology. Whether its sensors, cameras, analytics or connectivity, we ensure fast, reliable installations and ongoing support that provide retailers the insight and protection they need.
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Our reliable third-party maintenance services cover many leading IT manufacturers throughout Europe, with the objective of keeping your customers connected. Our Service Desk Analysts have been rated 9.5 out of 10 by customers for communication and are ready for you 24x7x365.
Smart CT have a significant stock holding of legacy products and an in-house repair facility which ensures continued support for these products until the customer, rather than the manufacturer, deems the products to be obsolete. You’ll be able to trust that we have the spare part and highly trained engineer ready when you need them.
We work with the world’s leading IT manufacturers and offer a full suite of smart IT services, all designed to keep you connected and to boost your company’s efficiency and profitability. Our service desk analysts have been rated 9.5 out of 10 by customers for communication and are ready for you 24x7x365.
Our comprehensive IT asset management services enable you to keep track of your devices no matter where they are located in the world. Our trusted platform allows you to have direct online access and enables reporting, how you want it.
We offer secure collection and transportation for any IT equipment, anywhere in the UK. If you are planning an office move or relocating hardware, we can supply the expertise to ensure devices are collected and safely delivered to their new location. Security cleared personnel are available.
With our highly skilled technicians, we can fix your faulty devices, increasing their life. Our experienced engineers are able to troubleshoot, diagnose and repair products down to circuit board level, so EOSL or out of warranty equipment will not necessarily have to be replaced.
Where devices can’t be repaired, they are stripped of all good working components, which are returned to the repair cycle for future use. Our WEEE disposal service helps curb environmental damage and allows technology to be securely and suitably recycled.
Our highly trained engineers will fully examine, analyse, evaluate and record the entire technology environment to ensure your customers are prepared for technology deployments and changes. Our in-house engineers have been rated 9.7 out of 10 for quality of service.
Our highly trained engineers will carry out a survey for networking and workplace technology devices in preparation for a successful installation. Our highly trained engineers thoroughly examine the environment, your customers’ requirements, security and more to ensure highly successful technology performance. Our in-house engineers have been rated 9.7 out of 10 for quality of service.
Our highly trained engineers will ensure technology is suitably configured and asset tracked ready for a successful deployment. This shall then be handed over to our skilled logistics team who can rapidly dispatch technology to site, ready for installation. Our in-house engineers have been rated 9.7 out of 10 for quality of service.
Our highly trained engineers guarantee a smooth and efficient deployment of your networking or workplace technology. Engineers will have the tools ready for on-site installations throughout the UK and Europe when you need them. Utilising software you’ll get an electronic report back once completed. Our in-house engineers have been rated 9.7 out of 10 for quality of service.
When retail intelligence providers need expert hands on-site, they trust Smart CT. Our field engineering services cover audits, surveys, staging, and installations. With a network of highly trained engineers across the globe, we ensure seamless and successful technology deployments.
Smart CT engineers cover indoor and outdoor retail environments including shopping malls and superstores. In hours and out of hours services provided in line with local and customer requirements.
Retail Intelligence providers trust Smart CT to deliver reliable multi-vendor maintenance services to provide annual preventative maintenance checks, or, call out services to ensure technology stays connected. With world-class customer support, a vast inventory of spare parts, and highly skilled engineers, we help ensure maximum uptime, consistently achieving SLA performance of 99% or higher.
Contact Smart CT today to get started
Get in touch with us by completing the form with details about your enquiry and one of our advisors will contact you.
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For assistance, please call us on: +44 (0) 118 960 2520