SCT delivers multiyear contract for new Global Systems Integrator across Germany
02 April 2019
SCT has delivered a multiyear contract with a new Global Systems Integrator across all of Germany for a large Financial organisation. Support for this contract includes coverage for Cisco, Checkpoint and on-site engineering services.
SCT won the delivery of this contract based on its strong presence across Europe, this presence has grown significantly over the last three years and now consists of 34 forward service locations (FSLs). This has enabled SCT to commit to 24x7x4hr SLAs for parts and engineering, which was a key consideration in the delivery of the contract. SCT also ensured one of its Senior Engineers was on site locally for this contract take-on to facilitate the smooth transition of all call management and on-site activities during this phase.
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