IT outsourcers trust Smart CT to provide technology lifecycle services to support the deployment of technology, 24 x7 maintenance and sustainability to meet their customer demands, at scale. Services cover product portfolio’s in networking, server & storage and workplace technologies throughout Europe.
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Our reliable third-party maintenance services cover many leading IT manufacturers throughout Europe, with the objective of keeping your customers connected. Our Service Desk Analysts have been rated 9.5 out of 10 by customers for communication and are ready for you 24x7x365.
Smart CT have a significant stock holding of legacy products and an in-house repair facility which ensures continued support for these products until the customer, rather than the manufacturer, deems the products to be obsolete. You’ll be able to trust that we have the spare part and highly trained engineer ready when you need them.
We work with the world’s leading IT manufacturers and offer a full suite of smart IT services, all designed to keep you connected and to boost your company’s efficiency and profitability. Our service desk analysts have been rated 9.5 out of 10 by customers for communication and are ready for you 24x7x365.
Our comprehensive IT asset management services enable you to keep track of your devices no matter where they are located in the world. Our trusted platform allows you to have direct online access and enables reporting, how you want it.
We offer secure collection and transportation for any IT equipment, anywhere in the UK. If you are planning an office move or relocating hardware, we can supply the expertise to ensure devices are collected and safely delivered to their new location. Security cleared personnel are available.
With our highly skilled technicians, we can fix your faulty devices, increasing their life. Our experienced engineers are able to troubleshoot, diagnose and repair products down to circuit board level, so EOSL or out of warranty equipment will not necessarily have to be replaced.
Where devices can’t be repaired, they are stripped of all good working components, which are returned to the repair cycle for future use. Our WEEE disposal service helps curb environmental damage and allows technology to be securely and suitably recycled.
Our highly trained engineers will fully examine, analyse, evaluate and record the entire technology environment to ensure your customers are prepared for technology deployments and changes. Our in-house engineers have been rated 9.7 out of 10 for quality of service.
Our highly trained engineers will carry out a survey for networking and workplace technology devices in preparation for a successful installation. Our highly trained engineers thoroughly examine the environment, your customers’ requirements, security and more to ensure highly successful technology performance. Our in-house engineers have been rated 9.7 out of 10 for quality of service.
Our highly trained engineers will ensure technology is suitably configured and asset tracked ready for a successful deployment. This shall then be handed over to our skilled logistics team who can rapidly dispatch technology to site, ready for installation. Our in-house engineers have been rated 9.7 out of 10 for quality of service.
Our highly trained engineers guarantee a smooth and efficient deployment of your networking or workplace technology. Engineers will have the tools ready for on-site installations throughout the UK and Europe when you need them. Utilising software you’ll get an electronic report back once completed. Our in-house engineers have been rated 9.7 out of 10 for quality of service.
IT outsourcers trust Smart CT to provide multi-vendor maintenance services across; Networking, Server & Storage and Workplace technologies. Our world-class customer support, extensive spare parts and highly trained engineers ensure our customers achieve maximum uptime evidenced through consistent SLA achievement of 99%+. While it is sometimes impossible to predict when an outage might occur, Smart CT supports clients when the worst happens:
IT outsourcers have found new ways of generating revenues & building customer partnerships with Smart CT’s sustain services. At Smart CT, we care about the environment and want it protected for future generations. The significant carbon emissions created when manufacturing technology hardware means we need to do more once technology has been deployed.
Smart CT offer Collection, Recycling, Repair and EOSL Maintenance services for technology hardware increasing the opportunity to upsell services with ease:
When IT outsourcers need smart hands in the room, they trust Smart CT. Our field engineering services include audits, surveys, staging and installations. Our highly trained engineers are spread throughout the UK and Europe enabling successful technology deployments:
Contact Smart CT today to get started
Get in touch with us by completing the form with details about your enquiry and one of our advisors will contact you.
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For assistance, please call us on: +44 (0) 118 960 2520
If your call is either outside of Smart CT core business hours (08:00 – 18:00 Mon- Fri) or on a UK Public/Bank Holiday
Then please call us on +44 (0) 808 164 3618 to log or escalate a call.