When change happens, the smart move is having highly trained engineers ready to go. At Smart CT, we understand that customer requirements can change rapidly. Whether it’s new site setups, de-commissioning, upgrades, or adopting new technologies, engaging with Smart CT ensures you have access to a workforce with a lead time of just 5 to 10 days.
Choosing the right engineering support is crucial for maintaining seamless operations and ensuring customer satisfaction. Smart Workforce offers a range of benefits designed to meet your business needs.
Availability: Our engineers are ready when you need them, allowing you to respond quickly to your customers’ needs between 5 and 10 business days..
Comprehensive Coverage: Our team is available throughout the UK and Ireland, ensuring no location is out of reach.
Streamlined Process: Simplify your operations with a single engagement model that covers all your engineering needs, no need to quote for every request.
Security Cleared Professionals: Access security-cleared engineers.
Our Smart Workforce service is designed to ensure quality, reliability, and satisfaction across the board.
For project managers and service delivery managers, the focus is on quality of service and reliable delivery. Our engineers bring a level of professionalism that ensures seamless project execution and customer satisfaction. With access to security-cleared personnel and comprehensive tracking and reporting, your team can oversee operations confidently, knowing they have a dependable workforce.
Engineering leaders often face the challenge of balancing project demands with existing resources. Smart Workforce provides practical solutions by offering backfill support for existing engineering bases and ensuring resource availability even on short notice. This flexibility allows your core staff to focus on strategic business activities while our team handles urgent, day-to-day tasks.
Procurement professionals will appreciate the commercial flexibility of Smart Workforce. We offer clear pricing for both in and out of hours, and contractual terms designed to mitigate business risk. This commercial offering is competitive versus hiring your own staff.
Sales and account managers benefit by making it easier to offer value-added services to customers. The reliability and customer satisfaction guaranteed by Smart Workforce help build stronger client relationships and ensure a competitive edge in the marketplace.
Getting a committed number of engineering visits to cover a range of services means you’ll have access to highly skilled engineers within 5 to 10 business days. We can provide a quote for different number of visits you require.
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Technology lifecycle services
Our reliable third-party maintenance services cover many leading IT manufacturers throughout Europe, with the objective of keeping your customers connected. Our Service Desk Analysts have been rated 9.5 out of 10 by customers for communication and are ready for you 24x7x365.
Smart CT have a significant stock holding of legacy products and an in-house repair facility which ensures continued support for these products until the customer, rather than the manufacturer, deems the products to be obsolete. You’ll be able to trust that we have the spare part and highly trained engineer ready when you need them.
We work with the world’s leading IT manufacturers and offer a full suite of smart IT services, all designed to keep you connected and to boost your company’s efficiency and profitability. Our service desk analysts have been rated 9.5 out of 10 by customers for communication and are ready for you 24x7x365.
Our comprehensive IT asset management services enable you to keep track of your devices no matter where they are located in the world. Our trusted platform allows you to have direct online access and enables reporting, how you want it.
We offer secure collection and transportation for any IT equipment, anywhere in the UK. If you are planning an office move or relocating hardware, we can supply the expertise to ensure devices are collected and safely delivered to their new location. Security cleared personnel are available.
With our highly skilled technicians, we can fix your faulty devices, increasing their life. Our experienced engineers are able to troubleshoot, diagnose and repair products down to circuit board level, so EOSL or out of warranty equipment will not necessarily have to be replaced.
Where devices can’t be repaired, they are stripped of all good working components, which are returned to the repair cycle for future use. Our WEEE disposal service helps curb environmental damage and allows technology to be securely and suitably recycled.
Our highly trained engineers will fully examine, analyse, evaluate and record the entire technology environment to ensure your customers are prepared for technology deployments and changes. Our in-house engineers have been rated 9.7 out of 10 for quality of service.
Our highly trained engineers will carry out a survey for networking and workplace technology devices in preparation for a successful installation. Our highly trained engineers thoroughly examine the environment, your customers’ requirements, security and more to ensure highly successful technology performance. Our in-house engineers have been rated 9.7 out of 10 for quality of service.
Our highly trained engineers will ensure technology is suitably configured and asset tracked ready for a successful deployment. This shall then be handed over to our skilled logistics team who can rapidly dispatch technology to site, ready for installation. Our in-house engineers have been rated 9.7 out of 10 for quality of service.
Our highly trained engineers guarantee a smooth and efficient deployment of your networking or workplace technology. Engineers will have the tools ready for on-site installations throughout the UK and Europe when you need them. Utilising software you’ll get an electronic report back once completed. Our in-house engineers have been rated 9.7 out of 10 for quality of service.
Contact Smart CT today to get started
Get in touch with us by completing the form with details about your enquiry and one of our advisors will contact you.
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For assistance, please call us on: +44 (0) 118 960 2520