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Repair Services

Repair Services

Restoring Your IT Infrastructure to Optimal Performance

Comprehensive
repair services

Smart CT understands the critical importance of maintaining a fully operational IT infrastructure for your business. Our Repair Services are designed to swiftly address any issues or malfunctions that may arise, ensuring minimal downtime and maximum productivity.

For hardware failures our team of skilled technicians are equipped with the expertise and tools needed to diagnose and resolve the problem efficiently. With our Repair Services, you can trust that your IT hardware is ready to use again.

Smart is recycling 100% of the broken parts that no longer work.

Repair services from Smart CT

Our Repair Services offer a comprehensive suite of features to address a wide range of technology issues. When you choose Smart CT, you can expect:

  • Experienced technicians with extensive knowledge across various hardware and software platforms.
  • A secure facility using highly skilled security cleared engineers.
  • Diagnostic tools and techniques to accurately identify the root cause of the problem and implement effective solutions.
  • Asset tracking so you know your device is safe with us.
  • Rapid response times to minimise downtime and mitigate the impact on your business operations.

 

Smart is having highly trained engineers who are ready to help you.

Fast and reliable service

We know how important your devices are to you, which is why we strive to provide fast and reliable service. Our goal is to get your device repaired and back to you as quickly as possible, so you can get back to using it without any interruption.

Choose Smart CT
for repair services

Partnering with Smart CT for your repair needs offers a host of benefits for your business, including:

  • Minimised downtime and increased productivity, allowing you to focus on core business activities without interruption.
  • Cost savings through efficient resolution of issues, preventing the need for costly emergency repairs or replacements.
  • Enhanced reliability and performance of your IT infrastructure, leading to improved customer satisfaction and business outcomes.
  • Access to a dedicated team of engineers committed to providing timely and effective solutions to your IT challenges.
  • Peace of mind knowing that your IT systems are in capable hands, allowing you to focus on driving growth and innovation for your business.

 

Our Repair Services, you can count on prompt and reliable support to keep your IT infrastructure running smoothly. Contact us today to learn more about how we can help address your repair needs and safeguard your business continuity.

Case Studies

Read our latest case studies from global businesses we have helped and gain insight into how our tailored solutions have made a substantial impact on the operations and growth of our customers.
Maintain
Enhance
Sustain
Install
Third Party Maintenance
End of Service Life
Audit
Survey
Staging
Collection
Asset management
Repair
Recycle
Manufacturer support

Technology lifecycle services

Third Party Maintenance

Our reliable third-party maintenance services cover many leading IT manufacturers throughout Europe, with the objective of keeping your customers connected. Our Service Desk Analysts have been rated 9.5 out of 10 by customers for communication and are ready for you 24x7x365.

Technology lifecycle services

End of Service Life

Smart CT have a significant stock holding of legacy products and an in-house repair facility which ensures continued support for these products until the customer, rather than the manufacturer, deems the products to be obsolete. You’ll be able to trust that we have the spare part and highly trained engineer ready when you need them.

Technology lifecycle services

Manufacturer Support

We work with the world’s leading IT manufacturers and offer a full suite of smart IT services, all designed to keep you connected and to boost your company’s efficiency and profitability. Our service desk analysts have been rated 9.5 out of 10 by customers for communication and are ready for you 24x7x365.

Technology lifecycle services

Asset Management

Our comprehensive IT asset management services enable you to keep track of your devices no matter where they are located in the world. Our trusted platform allows you to have direct online access and enables reporting, how you want it.

Technology lifecycle services

GoSmart Collection

We offer secure collection and transportation for any IT equipment, anywhere in the UK. If you are planning an office move or relocating hardware, we can supply the expertise to ensure devices are collected and safely delivered to their new location. Security cleared personnel are available.

Technology lifecycle services

Repair Services

With our highly skilled technicians, we can fix your faulty devices, increasing their life. Our experienced engineers are able to troubleshoot, diagnose and repair products down to circuit board level, so EOSL or out of warranty equipment will not necessarily have to be replaced.

Technology lifecycle services

Recycling & WEEE Disposal

Where devices can’t be repaired, they are stripped of all good working components, which are returned to the repair cycle for future use. Our WEEE disposal service helps curb environmental damage and allows technology to be securely and suitably recycled.

Technology lifecycle services

Audit

Our highly trained engineers will fully examine, analyse, evaluate and record the entire technology environment to ensure your customers are prepared for technology deployments and changes. Our in-house engineers have been rated 9.7 out of 10 for quality of service.

Technology lifecycle services

Survey

Our highly trained engineers will carry out a survey for networking and workplace technology devices in preparation for a successful installation. Our highly trained engineers thoroughly examine the environment, your customers’ requirements, security and more to ensure highly successful technology performance. Our in-house engineers have been rated 9.7 out of 10 for quality of service.

Technology lifecycle services

Staging

Our highly trained engineers will ensure technology is suitably configured and asset tracked ready for a successful deployment. This shall then be handed over to our skilled logistics team who can rapidly dispatch technology to site, ready for installation. Our in-house engineers have been rated 9.7 out of 10 for quality of service.

Technology lifecycle services

Installation

Our highly trained engineers guarantee a smooth and efficient deployment of your networking or workplace technology. Engineers will have the tools ready for on-site installations throughout the UK and Europe when you need them. Utilising software you’ll get an electronic report back once completed. Our in-house engineers have been rated 9.7 out of 10 for quality of service.

Technology lifecycle
services

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